Moxly

Polite Automation Delivers More 5-Star Reviews

Boost Your Search Visibility and Grow Your Business

More Positive Reviews Means Higher Google Rankings

Gaining positive reviews is an important element of your overall digital marketing strategy. Google reviews significantly influence your visibility and search engine rankings because positive reviews signal to Google that your business or organization is trustworthy.

Positive Google reviews are especially valuable for service businesses and nonprofits that operate locally.

Moxly Delivers

Asking for customer reviews and managing the process is time consuming. As a result, most business owners struggle to keep a constant flow of positive reviews coming in. Moxly solves this by employing a combination of smart automation and manual action, but it’s all done by our team.

With Moxly, you effortlessly gain positive reviews through automation that gives your customers polite reminders and an easy way to share their experience with your service or organization.

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Recent Client Statistics
74 %
Open Rates
3.5 %
Unsubscribe Rates
550 %
More 5-star Google Reviews
100 %
Of Negatives Filtered Out

84% of people trust online reviews as much as personal recommendations.

Genuine and Ethical

Real Humans, Real Customer Reviews

The world of "online reputation management" is filled with fake reviews and AI-generated garbage. But everything that we do is real.

  • We never create fake reviews.
  • We never pay for reviews.
  • We never use AI to respond to customers.


Moxly Asks Nicely

Automation That’s Polite

We leverage technology for efficiency and insights, but Moxly isn't cold and robotic. Your customers won't feel like they're interacting with a bot.

  • Customers can easily unsubscribe from reminders at any time.
  • We send a limited number of reminders.
  • We never pressure customers to leave a review.
  • Each email template is custom-made by humans, not AI.

91% of consumers read reviews before visiting a business



How it Works

Unlike all other review automation services, this process is completely managed for you.

Moxly isn’t another software service that requires you to sign up and do all the work. Instead, we provide a completely managed solution. With Moxly, you’ll never need to login or manage account settings. You don't have to comb through data or install a plugin. We do everything for you.

Here's how automated review collection works:

  1. We engage your customers with a polite request to share their feedback.
  2. If they agree, we ask them one question to determine if their experience was positive or negative.
  3. If their experience was positive, we direct them to the site that’s most important to you (Google, Yelp, etc.) so they can post a public review.
  4. If their experience was negative, we provide them the opportunity to share their feedback privately with your business.
  5. We send polite reminders to make sure you get the most positive reviews possible.

Your customers can easily opt-out of the system at any time and Moxly will immediately stop messaging them.

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Moxly Was Built For

Small Business

Local businesses, service companies, restaurants, and more benefit from having more (and better) Google reviews to increase search visibility and grow.

Nonprofits

Churches, charities, and other nonprofits can bolster their online reputation by gaining positive Google reviews. You can focus on your mission while Moxly brings in the reviews.

88% of customers read Google reviews to determine the status and quality of a local business before engaging with them.

Continuous Improvement Through Data and Insights

Throughout the process of requesting and gaining reviews, we’re collecting valuable data and drawing practical insights from it.

  • We filter out negative reviews by directing your customers away from public reviews sites, and instead, provide them a way to privately share their feedback directly with your management team. Customers feel heard and your online reputation isn’t damaged in the process. Your team can follow up as they see fit.
  • We track the messages to each user, the actions they take, what they click on, how long each step takes, and more. By tracking every step of the process, we’re constantly finding ways to improve the system and maximize the number of reviews you get.
  • We create multiple custom message templates that Moxly randomly serves to customers. Over time, the system learns which messaging is most effective at gaining positive reviews and automatically serves that messaging more often.